Black Box Operations
A friend and I ran a business called Black Box Innovation Technologies. One of the challenges that we had with the business was keeping track of customer information, sending invoices, and details about each project.
Black Box Operations is a project management, help desk, and invoicing system all rolled into one. This web application allows BBIT staff and BBIT clients to stay up-to-date with the status of their project and submit maintenance requests for their website(s). The system also emails invoices to clients and allows clients to login to pay their invoices. By having all of the information located in a central location, BBIT is able to produce quality work, in a timely fashion.
Project was started in 2011.